Orders are processed and packed within 72 hours of placement, excluding weekends and public holidays. 

After the order is processed and packed, it takes between 1-3 business days if you are in a major metro area. For all regional areas, please allow between 2-5 business days for your order to arrive. All orders placed after 5pm on Friday, Weekend or on Public Holiday will be posted the next business day. 

If any amendments are to be made to the placement of order, customers are eligible to change the details of the order such as type of product (within the same price range) within 12 hours after placement of order (time stated in the invoice/receipt).

 

DOMESTIC DELIVERY – MALAYSIA

 

All orders within Semenanjung Malaysia, Sabah and Sarawak are shipped using Poslaju. Poslaju is Malaysia's Express Mail Service and delivers within 2 - 5 business days. Signature will be required when you received the parcel. Tracking numbers will also be provided after we have sent your parcel. Deliveries made domestically will have a flat rate of :

RM8 (West Malaysia) and RM12 (East Malaysia).

 

Our shipping charge is subject to change at any time

 

How long does it take for my parcel to reach me?

 

We post all orders made before 1pm, Monday – Friday via PosLaju National Courier or J&T Express. PosLaju National Courier is a next day delivery service and makes deliveries Monday – Saturday, excluding the first Saturday of every month and local public holidays (Malaysia). Orders made on Friday, after 1pm will only be shipped on Monday. If customers do not receive their order within 3 working days, please contact our customer service at abovenbeneathco@gmail.com to track your order.

 

INTERNATIONAL DELIVERY (SOUTH EAST ASIA COUNTRIES)

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All international orders will be shipped using Poslaju Flexipack International with a flat rate of RM20. Signature will be required when you received the parcel. Tracking numbers will also be provided after we have sent your parcel. 

 

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Should you need more information about Poslaju, you can refer to this link:

 

http://www.poslaju.com.my/

 

Our website is equiped with "Track your order" service, you may also track your order directly from the website

ABC may revise and update these terms from time to time in its sole discretion. All changes are effective immediately when ABC posts them, and apply to all purchases of Products thereafter. You should check these terms every time you make a purchase of Products so you are aware of any changes you. No other changes to these terms will be binding or enforceable unless agreed in writing between each party’s authorized representative.

 

For any further enquiries upon our delivery and shipping policy, please feel free to reach us out at: 

abovenbeneath@gmail.com